Last updated: October 20, 2026

This Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you visit oasoi.com, purchase travel accessories, or communicate with our customer-support team.

01. Information We May Collect

Depending on how you interact with our store, we may collect or process:

• Contact information, including your name, email address, telephone number where provided, billing address, and shipping address.
• Order and transaction information, including order numbers, products purchased, order value, shipping details, transaction status, returns, and refunds.
• Customer account information, if account functionality is available and you choose to create or use an account.
• Information you provide in messages, support requests, product inquiries, reviews, or other communications.
• Device and website-usage information, such as browser type, device type, IP address, cookie identifiers, and interactions with the website.
• Payment-related information required by Shopify and applicable payment providers to authorize and process a transaction.

oasoi™ does not store complete credit or debit card numbers on its own servers.

02. How Information Is Collected

Information may be collected directly when you place an order, complete a form, subscribe to communications, or contact us; automatically through cookies, pixels, logs, and similar technologies; or from Shopify, payment providers, shipping carriers, fulfillment partners, analytics providers, and other service providers involved in a transaction.

03. Why We Use Personal Information

We may use personal information to process, verify, fulfill, and deliver orders; send confirmations and tracking information; provide customer service; review returns, refunds, payment concerns, and disputes; detect and prevent fraud; maintain, troubleshoot, analyze, and improve the website; personalize content or provide marketing where permitted; meet legal, accounting, tax, and regulatory obligations; and establish, exercise, or defend legal claims.

04. Cookies & Similar Technologies

oasoi.com and services supporting our store may use cookies, pixels, logs, and similar technologies for website functionality, shopping-cart operation, checkout, preferences, analytics, security, fraud prevention, and advertising where applicable.

Your browser, device, and available privacy controls may allow you to restrict or remove certain cookies. Disabling cookies necessary for store operation may affect shopping-cart, account, checkout, or other website functions. Where required by applicable law, we will provide relevant choices regarding non-essential cookies or similar technologies.

05. Service Providers & Disclosure

Personal information may be disclosed where reasonably necessary to operate our store or provide requested services, including to Shopify and e-commerce technology providers; payment processors and financial institutions; shipping carriers, warehouses, and fulfillment partners; customer-support and communication providers; hosting, analytics, security, and fraud-prevention providers; professional advisers; and government or regulatory authorities where disclosure is required or permitted by law.

Information may also be involved in a business reorganization, merger, financing, acquisition, sale, or transfer, subject to applicable legal requirements.

06. Sale, Sharing & Targeted Advertising

We do not rent personal information to unrelated third parties for their independent use. Depending on the technologies enabled on our store, certain advertising-related disclosures may be treated as a “sale,” “sharing,” or use for targeted advertising under some privacy laws, even when no money is exchanged. Where applicable, eligible users may exercise available privacy choices through store privacy controls or by contacting service@oasoi.com.

07. Shopify & E-Commerce Services

Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store and complete purchases may be processed by Shopify and applicable service providers in accordance with their respective privacy practices and legal obligations. Third-party payment, delivery, analytics, and communication services may also process information needed to provide their functions.

08. Data Retention

Personal information is retained for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements, and applicable legal or regulatory obligations. Retention periods may vary by information type, purpose, and legal requirements.

09. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a portable copy of certain personal information; opt out of certain sales, sharing, targeted advertising, or profiling; withdraw consent where processing is based on consent; appeal certain privacy-request decisions; and exercise applicable rights without unlawful discrimination. These rights are subject to applicable exceptions and limitations. We may need to verify your identity and request before taking action.

10. Submitting a Privacy Request

Email service@oasoi.com with the subject line “Privacy Request.” Describe your request and provide enough information for us to identify the relevant account or transaction. Do not send complete payment-card numbers or banking credentials. Where permitted, an authorized agent may submit a request on your behalf; we may request evidence of the agent's authority and verify your identity directly.

11. Marketing Communications

If you choose to receive promotional emails, you may unsubscribe through the option provided in those communications or contact us for assistance. Unsubscribing from marketing messages does not necessarily stop transactional communications relating to purchases, payments, shipments, returns, refunds, security, or customer-support matters.

12. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. However, no method of online transmission or electronic storage can be guaranteed to be completely secure. Please protect your account credentials and contact us if you suspect unauthorized account or order activity.

13. Children's Privacy

Our store is intended for general consumer shopping and is not directed to children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has improperly provided personal information, contact service@oasoi.com so the matter can be reviewed.

14. International Processing

oasoi™ and its service providers may operate in different countries. Personal information may therefore be processed or stored in jurisdictions different from the location from which you access the website. Where required, international processing or transfers will be handled subject to applicable legal requirements and safeguards.

15. Third-Party Services & Links

Our website may use or link to third-party websites, platforms, or services. Their collection and handling of information are governed by their own privacy policies and terms. We encourage you to review the privacy information provided by a third-party service before submitting personal information to it.

16. Changes to This Policy

We may revise this Privacy Policy when our services, technology, business practices, service providers, or applicable requirements change. The current version will be posted on this page with an updated revision date. Where appropriate, we may provide additional notice of material changes.

Privacy Questions

For privacy-related questions or requests, email service@oasoi.com with “Privacy Request” in the subject line. Our customer-service hours are 8:00 AM–6:00 PM China Standard Time (UTC+8).